// FAQS

When will my payment come out?

Your first order will be deducted from your credit card when you sign up, then each subsequent payment will be deducted on the same date of every month.

ie. first order placed on 14th, next payment will be deducted on 14th of following month

 

When will I receive my box?
Serial Boxes are dispatched around the 7th of each month so that they will be delivered to you by the 10th of every month

 

How much is shipping?

Shipping is is charged at a flat rate of $5

 

How do we choose an organisation to receive Fundraising?

You can choose a participating organisation to receive $3 from each box you purchase by selecting the name on the drop-down menu on our order page. If you would like to find our how your school can benefit, please email hello@serialbox.co.nz 

 

Do you do Gift Subscriptions?

If you would like to gift a Serial Box subscription to a deserving person in your life, please make sure you enter their address as the Delivery Address. If you would like a personal note added, please write in the Notes section of the order page.